Course curriculum

  • 1

    Introduction

    • Before we begin...

    • Learning Objectives

    • Contents

    • Introduction

  • 2

    Abbreviations & Terms

    • Terms

    • Abbreviations

  • 3

    SMS Overveiw

    • Introduction

    • The Challenge of Auditing a Performance Based System

    • ICAO Driven

    • Safety Culture & the Individual

  • 4

    Review of Regulatory Obligations

    • Complex V's Non-Complex

    • ORA.GEN.200

    • Identifying Hazards & Risks

    • Safety Reporting System

  • 5

    Internal Reporting

    • Internal reporting into Our SMS How effective is it?

    • Internal Reporting

    • Creating the Process

  • 6

    Current Status of the SMS

    • What is the Current Status of the SMS Within Our Organisation

  • 7

    The Link Between the Safety Office, QA and HF/CRM Training

    • The Link Between the Safety Office, QA and HF/CRM Training

  • 8

    Risk Assessment and Root Cause Analysis

    • Risk Assessment and Root Cause Analysis

  • 9

    SMS Developments and the Management of Change

    • SMS Developments and the Management of Change

  • 10

    The SMS Training Program

    • Our SMS Training Program How Effective is it and how do we Measure the Effectiveness?

  • 11

    Continued Improvement

    • How do we Measure Effectiveness?

    • SMS Effective Marketing and Raising Awareness

    • Optimising Safety Culture to Promote SMS Behaviour

    • Data Gathering Techniques

    • Developing our SMS Progress and Development Plan

  • 12

    Emergency Response Plan

    • Review and Assessment of the Emergency Response Planning Process

  • 13

    The End

    • Before you go...

    • More resources for you