Course curriculum

  • 1

    Introduction

    • Before we begin...

    • Human Factors Introduction
  • 2

    Introduction to Human Factors

    • Module A Contents

    • The Pear Model

    • The Dirty Dozen

    • The Shell Module

    • Statistics and Recent Incidents

    • The Need to Address Human Factors

    • A Brief History of Human Facotrs in Aviation

    • Human Factors Case Studies

    • Module A Conclusion
  • 3

    Human Error

    • Module C Contents

    • Communication

    • Variable V's Constant Error

    • Skill Based Behaviours

    • The Swiss Cheese Model

    • Types of Errors in Maintenance Tasks

    • Slips, Lapses, Mistakes and Violations

    • Implication of Errors

    • Avoiding and Managing Error

    • Human Reliability

    • Module C Conclusion

  • 4

    Human Performance & Limitations

    • Module D Contents

    • Stress

    • Repetitive Tasks

    • Physical Work

    • Drugs

    • Fatigue

    • Fitness and Health

    • Neuroplasticity

    • Motivation & De-motivation

    • Phobias & Discomforts

    • Vision

    • Eye Defects

    • Colour Vision

    • Vision Standards for Engineers

    • Factors Affecting Sight

    • Hearing

    • Information Processing

    • Module D Conclusion

  • 5

    Environment

    • Social Pressure

    • Obedience to Authority.pdf

    • Hazards in the Workplace

    • Fumes

    • Illumination

    • Climate and Temperature

    • Motion and Vibration

    • Noise

    • Social Pressure

    • Circadian Rhythms and Shift Work

    • Time Pressures and Deadlines

    • Workload: Overload & Underload

    • Workload Managment

    • Stressors

    • Peer Pressure

    • Module E Conclusion

    • Module E Contents

  • 6

    Procedures

    • Module F Contents

    • Mandatory Occurence Reporting

    • The Safety Management System

    • Critical Maintenance Tasks

    • Visual Inspections and Work Logging

    • Module F Conclusion

  • 7

    Communications

    • Module G Contents

    • Cultural Differences

    • Dissemination of Information

    • Shift and Task Handover

    • Module G Conclusion
  • 8

    Teamwork

    • Module H Contents

    • Communication

    • Communication within and between Teams

    • Modes of Communication

    • Non Verbal Communication

    • Communication Problems

    • IT & Communication

    • Teamwork Important Elements

    • Teamwork Concepts

    • Responsibility

    • Management Supervision and Leadership

    • Striking the Right Balance

    • Conclusion
  • 9

    Professionalism & Integrity

    • Module I Contents

    • Keeping up to Date

    • Module I Conclusion
  • 10

    An Organisation's Human Factors Program

    • Module J Contents

    • Your Organisations Human Factors

    • Maintenance Error Management Scheme

    • Reporting Errors

    • Disaplinary Policy

    • Reporting Procedures

    • Module J Conclusion

  • 11

    Safety Culture & Organisational Factors

    • Module B Content

    • Organisational Culture

    • What is Safety Culture

    • Social Culture

    • Module B Conclusion

    • Key Elements of A Safety Culture
  • 12

    Quiz

    • Human Factors Quiz

  • 13

    Before you go...

    • Before you go...

    • Resources For You